We want you to be satisfied with Quick Qualify. This policy explains when and how refunds are issued for our Subscription plans. If you have a concern about a charge, please contact us at hello@quickqualify.net — we will always try to resolve issues fairly.
All Quick Qualify Subscription plans include a 14-day free trial with no credit card required. We encourage you to evaluate the Service fully during this period before committing to a paid Subscription. No charges are made during the trial.
For monthly Subscription plans, we offer a 7-day refund window from the date of each payment. If you are unsatisfied with the Service for any reason and request a refund within 7 days of a billing date, we will issue a full refund of that month's charge.
To request a refund, email hello@quickqualify.net with the subject line "Refund Request" and include your account email address and the reason for your request. We will process eligible refunds within 5–10 business days. Refunds are returned to the original payment method.
For annual Subscription plans, we offer a 14-day refund window from the date of the annual payment. If you request a refund within 14 days of your annual billing date, we will issue a full refund of the annual charge and close your account.
After the 14-day window, annual Subscription fees are non-refundable. You may cancel your annual Subscription at any time; access will continue until the end of the paid annual period.
You subscribed to a monthly plan and request a refund within 7 days of the most recent billing date.
You subscribed to an annual plan and request a refund within 14 days of the annual billing date.
You were charged due to a billing error on our part (e.g. duplicate charge, incorrect amount). We will refund the error in full regardless of timing.
The Service experienced significant downtime or a material failure that prevented you from using core features, and you notified us within 14 days. We will assess these on a case-by-case basis.
A refund is requested more than 7 days after a monthly billing date, or more than 14 days after an annual billing date, for reasons other than a billing error or service failure.
You have used the 14-day free trial and then subscribed, having already evaluated the Service.
Your account has been terminated due to a violation of our Terms of Service.
You request a refund for a charge more than 90 days old (except in cases of billing error or fraud).
Cancelling your Subscription is separate from requesting a refund. You may cancel at any time through your account settings or by emailing hello@quickqualify.net. On cancellation:
If you believe a charge was made in error, please contact us at hello@quickqualify.net before initiating a chargeback with your bank or card provider. We can typically resolve billing disputes faster than the chargeback process and with less disruption to your account. Accounts with open chargebacks may be suspended pending resolution.
All payments are processed by Paddle, our merchant of record. Refunds are processed through Paddle and returned to your original payment method. The timeline for funds to appear in your account depends on your bank or card issuer, typically 5–10 business days.
Nothing in this Refund Policy limits or excludes your statutory rights as a consumer under applicable law. In particular, consumers in the European Union and United Kingdom may have additional rights under applicable consumer protection legislation, including rights related to digital services. If you believe your statutory rights entitle you to a remedy not covered by this policy, please contact us and we will assess your situation.
For all refund requests and billing questions:
Email: hello@quickqualify.net
Response time: Within 2 business days
Subject line: "Refund Request — [your account email]"